Lightspot Consulting China Banking Industry CEO Quarterly" 2020 Autumn Issue - "Winning Ecosystem Strategy 2.0: Building Internet-based User Operations and Enterprise-level Shared Capabilities

Leading financial institutions and internet giants have, through continuous practice, explored a successful path for ecosystem strategy to empower traditional banking businesses and build new ones. Lightspot Consulting believes that banks should, while continuing to deploy ecosystem strategies, further upgrade their strategies by forming a closed loop of "user operations - service innovation - value transformation" and strictly adhering to the business philosophy of "customer-centricity" and "service-oriented"; meanwhile, creating enterprise-level shared capabilities that can support rapid business innovation.